If you're looking for a Natterbox alternative, there are plenty of options. One of the most popular is Dialpad, an all-in-one customer intelligence platform that combines AI tools to improve communication and customer experience. It automates tasks, offers virtual assistance and AI coaching to help you work more efficiently and deliver better results. Dialpad is built for hybrid work and offers enterprise-grade security with more than 70 integrations, so it's a good fit for companies of all sizes.
Another top contender is CloudTalk, a VoIP business calling platform that automates workflows and boosts call productivity. It integrates with CRMs like Salesforce and comes with built-in analytics, call transcripts and sentiment analysis. CloudTalk's ConnectAnywhere and ConnectFaster features help you connect with customers and expand your business tool stack, and it's a good option for sales and customer service teams.
If you want a full-featured CRM, check out Kustomer. The company's omnichannel messaging, single customer view and AI-powered automations are designed to make agents more productive and customers happier while lowering operational costs. Kustomer integrates with more than 60 apps and offers detailed reporting and analytics, so it's a good fit for companies of any size that want to improve their customer service.
If you're looking for a more specialized sales engagement tool, Kixie could be a good choice. The company's automated calling and texting helps salespeople get more out of their time, and it offers features like a Multi-line Power Dialer and ConnectionBoost to help you get more calls answered. Kixie integrates with more than 25 popular CRMs and productivity tools, so it's a good sales engagement option.