Natterbox Alternatives

Unify customer data and interactions with automated call logging, 360° customer views, and advanced analytics, all integrated with Salesforce and Microsoft Teams.
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Dialpad

If you're looking for a Natterbox alternative, there are plenty of options. One of the most popular is Dialpad, an all-in-one customer intelligence platform that combines AI tools to improve communication and customer experience. It automates tasks, offers virtual assistance and AI coaching to help you work more efficiently and deliver better results. Dialpad is built for hybrid work and offers enterprise-grade security with more than 70 integrations, so it's a good fit for companies of all sizes.

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CloudTalk

Another top contender is CloudTalk, a VoIP business calling platform that automates workflows and boosts call productivity. It integrates with CRMs like Salesforce and comes with built-in analytics, call transcripts and sentiment analysis. CloudTalk's ConnectAnywhere and ConnectFaster features help you connect with customers and expand your business tool stack, and it's a good option for sales and customer service teams.

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Kustomer

If you want a full-featured CRM, check out Kustomer. The company's omnichannel messaging, single customer view and AI-powered automations are designed to make agents more productive and customers happier while lowering operational costs. Kustomer integrates with more than 60 apps and offers detailed reporting and analytics, so it's a good fit for companies of any size that want to improve their customer service.

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Kixie

If you're looking for a more specialized sales engagement tool, Kixie could be a good choice. The company's automated calling and texting helps salespeople get more out of their time, and it offers features like a Multi-line Power Dialer and ConnectionBoost to help you get more calls answered. Kixie integrates with more than 25 popular CRMs and productivity tools, so it's a good sales engagement option.

More Alternatives to Natterbox

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Verint

Modular, future-proof platform integrates multiple AI models to enhance customer engagement and business results, with flexible architecture for seamless integration.

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Ringover

Centralize all customer communications, analyze call performance, and refine sales pitches with AI-driven call transcription, analysis, and library features.

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OneReach

Build advanced multimodal AI agents that span multiple channels, customize dashboards, and integrate with 60+ enterprise systems to improve operational efficiency.

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Aircall

Convert every conversation into business results with Aircall's integrated cloud-based phone system.

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Five9

Improves customer experience in real-time with AI-powered automation, managing interactions across multiple channels and providing personalized service.

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tryvium

AI-powered routing engine analyzes user requests and routes them based on priority, intent, language, and sentiment to deliver exceptional customer service.

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Momentum

Automates sales call analysis, generating actionable insights and updating CRM fields in real-time, freeing up time for high-performing revenue teams.

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Engageware

Automates customer service, offloads call center work, and increases employee productivity, providing 24/7 omnichannel support with a 98% resolution rate.

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Tenfold

Provides real-time customer context, automating workflows and integrating CRM data, call controls, and key customer info in a single pane of glass.

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Ultimate

Automates over 60% of customer support requests across multiple channels, delivering faster response times, improved efficiency, and personalized interactions.

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Chorus

Automatically captures and analyzes customer interactions, providing visibility into relationships, deal momentum, and winning behaviors to drive sales performance and revenue growth.

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Marchex

Uncover customer behavior and intent with AI-driven conversation intelligence, optimizing sales and marketing strategies for improved engagement and revenue growth.

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INSIDE

Delivers personalized customer experiences through AI-driven live chat, messaging, and omnichannel service, enabling proactive and data-driven engagement.

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Intercom

Automate up to 50% of support volume with AI-powered tools, and supercharge your inbox with instant help and accurate answers for 24/7 customer support.

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CommBox

Consolidates all channels into a unified inbox, empowering businesses to efficiently address customer requests with automation and AI-driven human touch.

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Seismic

Equip customer-facing teams with AI-powered skills, content, and insights to drive revenue growth.

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RingCentral

Combines phone, message, video, and contact center tools with AI-driven features like call notes, insights, and message templates to enhance employee and customer communication.

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Invoca

Unlock actionable insights into phone call conversions and the entire buying journey, connecting marketing spend to offline conversions and driving revenue growth.

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Insider

Combines customer data from multiple sources to build comprehensive profiles, predict behavior, and personalize experiences across multiple channels.

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SnapCall

Empower customer support teams with asynchronous issue resolution, real-time engagement, and scheduled calls, leveraging AI-driven analysis and summarization for faster resolution.