Chorus

Chorus is a rapidly growing Conversation Intelligence product that uses 14 proprietary machine-learning technology patents to empower performance-driven sales teams to capture and analyze customer interactions. This includes calls, meetings and emails to provide visibility, drive process and behavior changes and deliver a meaningful bottom-line impact.

Some of the key features that Chorus offers include:

• Capture and Analyze Interactions: Automatically capture and sync customer communications to provide a complete view of the relationships that drive revenue.
• Win/Loss Insights: Uncover why deals are won or lost by analyzing customer feedback and conversations.
• Forecasting: Track deal momentum and prevent churn by integrating with CRM data.
• Sales Call Analysis: Identify winning behaviors to uplevel team skills and reduce new hire ramp time.
• Integrated Intelligence: Power go-to-market teams with contact and company intelligence from ZoomInfo.

The platform is particularly useful for call coaching, training, and enablement. It integrates easily with Zoom and offers actionable tagging features that can help with sales motion. Users can listen to their own calls and those of their team members, creating a culture of continuous learning and improvement.

Chorus is designed to help improve sales performance by providing valuable insights and actionable data. It helps users understand where they can improve, optimize their sales strategy and plan future interactions with confidence.

Customers have had success with Chorus, finding it helps bring customer conversations to life and improve sales processes across the board. Chorus can be particularly useful in remote work environments, allowing teams to share snippets of calls with marketing, product and engineering teams to improve collaboration.

Chorus offers a free trial and demo for interested users. For more information, please visit their website.

Published on June 21, 2024