Question: I'm looking for a platform that provides insights on why deals are won or lost, can you suggest one?

If you're looking for a platform that offers insights on why deals are won or lost, Gong is a top choice. It's a Revenue Intelligence platform that uses AI to optimize sales team performance. Gong analyzes customer interactions through calls, web conferencing, text and website interactions, and offers features like Forecast for setting goals, Engage for AI-powered sales automation, and Gong Insights for enriched data. It can integrate with more than 70 CRM tools for a unified view of the business.

Another top choice is Clari, an integrated system that uses AI to address sales forecasting, pipeline management and revenue intelligence challenges. It covers the revenue life cycle, with a trusted forecast system, real-time coaching for recorded calls, and deal inspection and management. Clari is geared for companies with complex revenue models and revenue leaders, sales teams and executives who need to optimize their revenue operations.

For today's Go-to-Market teams, Aviso offers a powerful suite of AI-powered features, including predictive forecasting, pipeline management, deal guidance and conversational intelligence. It also offers the innovative Generative AI Chief of Staff, MIKI, which automates administrative tasks so reps can save hours of time. Aviso integrates with top-selling tools, making it a unified command center for revenue teams.

Last, Chorus is a Conversation Intelligence platform that uses machine-learning technology to record and analyze customer conversations, including calls, meetings and emails. It offers features like win/loss analysis, forecasting and sales call analysis to help improve sales performance through insights and data. Chorus integrates with Zoom and offers actionable tagging features for sales motion, creating a culture of continuous learning and improvement.