RingCentral

RingCentral is a cloud-based communications platform that combines phone, message, video, contact center and virtual event tools. The AI-infused platform is designed to help employees and customers communicate more effectively across a wide range of industries.

Some of its features include:

• Business Phone System: AI cloud calling across devices, reliable and secure.
• Personal AI Assistant: Call notes, insights and message templates.
• Enhanced Business SMS: Optimized for deliverability.
• Messaging: Team chat and file sharing.
• Video Meetings: AI-first meetings with transcripts, summaries and messaging.
• Cloud Faxing: Secure digital faxing from any device.
• Contact Center: Omnichannel management, workforce engagement and outbound services.
• Events and Video: All-in-one event management for virtual, hybrid and in-person events.
• Sales Intelligence: AI sales and conversation intelligence for team collaboration.
• Open Platform: APIs and SDKs for customization, plus integrations with leading business apps.

RingCentral offers solutions for different customer types, including enterprise, small business, startups and frontline workers. It also offers industry-specific solutions for financial services, healthcare, education and government. The platform is designed for global operations, with partners and resources available around the world.

Pricing varies depending on the plan you choose, with options for businesses of all sizes and needs. You can check demos and product support resources to find the best fit for your organization.

RingCentral is a Magic Quadrant Leader for UCaaS worldwide according to Gartner, and its AI-powered solutions have won awards including the Overall Best of Enterprise Connect and a Leader in The Aragon Research Globe for Intelligent Contact Center.

Published on June 23, 2024