If you're looking for a business phone system that spans multiple devices and has AI-powered features like call notes and insights, RingCentral is a good option. It's an all-in-one, AI-powered cloud communications platform that spans employee and customer interactions. Features include a reliable business phone system, a personal AI assistant that provides live call notes and insights, business SMS, team messaging and AI-first video meetings. It also has contact center solutions and integrates with more than 300 business apps, so it's a good option for businesses of all sizes.
Another good option is Dialpad, an all-in-one customer intelligence platform to help you communicate and sell better. Dialpad has AI tools like AI Voice, AI Contact Center and AI Sales Center that automate tasks and offer coaching insights. It also has AI Recaps and live coaching features powered by its own generative AI technology, DialpadGPT. Dialpad has more than 70 integrations and good security options, so it's a good option for businesses that want to improve customer interactions and productivity.
If you want a business phone system that's easy to set up and integrate with other tools, Aircall is a good option. It's a cloud-based business phone and communication platform that integrates with more than 100 other tools and has AI-powered call review. Aircall also has a power dialer, business phone IVR menus and hybrid work support, so it's a good option for sales and support teams that want to get more out of their operations and improve customer satisfaction.