JustCall

JustCall is an all-in-one business communication platform that provides a cloud-based phone system and SMS solution for sales and customer support teams. The platform uses automation, analytics and AI tools to optimize contact center operations.

JustCall lets you reach prospects and customers by voice, SMS, email and WhatsApp, automating workflows through more than 100 integrations. AI-powered features like call scoring, coaching and live assistance ensure you're communicating with customers in the most effective way.

Some of the key features of JustCall include:

• Messaging: Reach customers by SMS, MMS and WhatsApp from a single inbox, with the ability to personalize and automate interactions.
• Workspace: Communicate with team members and manage customer interactions from a single place, eliminating communication silos.
• Versatile Dialer: Use predictive, power and sales dialer modes to connect with leads more efficiently.
• Real-time Analytics: Monitor conversations and get insights to optimize agent performance and customer interactions.
• Intelligent Call Routing: Use AI to route calls to the best-suited agent based on customer needs and agent expertise.
• Single Platform Integration: Connect with over 100 popular business tools.

JustCall is used in a variety of industries, including real estate, healthcare, education, financial services and retail & e-commerce. For example, in the healthcare industry, JustCall can be used to manage patient communications more efficiently with advanced call management and analytics, while ensuring HIPAA compliance. In the education industry, the platform can be used to personalize learner experiences with intelligent call routing, IVR and SMS bots.

JustCall offers the following pricing plans:

• Essentials: $19 per user/month (annual billing) with a 1-user minimum.
• Team: $29 per user/month (annual billing) with a 2-user minimum.
• Team Plus: $49 per user/month (annual billing) with a 2-user minimum.
• Pro: $49 per user/month (annual billing) with a 2-user minimum.
• Pro Plus: $89 per user/month (annual billing) with a 2-user minimum.
• Business: Custom pricing for enterprise-grade security, compliance and flexibility with a 10-user minimum.
• Business Plus: Custom pricing for real-time AI assistance with a 10-user minimum.

JustCall is designed to improve customer interactions and increase productivity for businesses of all sizes. By incorporating AI-powered features into daily operations, JustCall helps businesses optimize their communication strategy and achieve success.

Published on June 13, 2024