My AI Front Desk

Automates 24/7 phone reception, scheduling, and Q&A, providing human-like responses to complex customer inquiries, even outside business hours.
Virtual Receptionist Automated Scheduling Customer Service Automation

My AI Front Desk is a virtual receptionist software that automates scheduling and Q&A by phone for businesses with high volumes of calls. The AI-powered service lets customers call or text and ask complex questions, and it'll respond with an answer that sounds like it came from a human receptionist. It can be integrated with business scheduling tools like Vagaro and Calendly so appointments can be scheduled and customer questions can be answered even when the business is closed.

Here are some of its features:

  • 24/7 Phone Reception: Picks up calls and schedules appointments at any time, even outside of business hours.
  • Customizable Knowledge Base: Knows what the business does and offers services, and can answer complex questions accordingly.
  • Text and Schedule Appointments: Sends custom links to customers during a conversation to schedule appointments.
  • Integrations: Integrates with multiple scheduling tools like Calendly, Vagaro and Booksy.
  • Advanced Analytics: Offers the ability to view call transcripts, text history and voicemails in the admin dashboard for targeted promotions.
  • Easy Setup and Updates: Can be created, purchased and published in five minutes, and updated at any time.

My AI Front Desk offers two pricing tiers:

  • Small Business Plan: $65 per month, includes unlimited phone calls, 7-day free trial and bilingual support (English, Spanish, French, German, Portuguese, Japanese, Mandarin, Arabic, Russian, Hindi).
  • Advanced Integration Plan: Contact sales for custom features, custom integration and expert support.

The service is geared for small and medium-sized businesses, particularly those with scheduling needs like salons and spas. It can help ensure no calls are missed and that customers are well taken care of even without a human receptionist. It can also convert missed calls into bookings and provide insights into customer interactions.

Published on June 14, 2024

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