If you need a virtual receptionist that can answer complex customer questions and link to your existing scheduling system, My AI Front Desk is a top contender. The software automates scheduling and answers questions by phone with human-sounding responses. It can link to scheduling software like Vagaro, Calendly and Booksy, so customers can schedule appointments 24/7. My AI Front Desk offers advanced analytics and a customizable knowledge base to help small and medium-size businesses keep customers happy and avoid missed calls.
Another top pick is Ada, an AI-powered customer service automation platform. Ada replaces traditional scripted chatbots with AI-powered customer service that can resolve more than 70% of customer issues. It can draw from existing knowledge bases and data from other business systems, and it can respond in multiple languages. Ada's features include voice and email automation, AI coaching and support across multiple channels. It's a good option for businesses that want to improve customer satisfaction and cut operational costs.
For businesses that want to automate some customer support work, Auralis is another top pick. The conversational AI can handle up to 70% of customer requests immediately, offering 24/7 support in more than 100 languages. Auralis can integrate with existing help desk software and offers features like in-app messaging, a Support CoPilot and an Insights Dashboard. It can handle agent handoff and multilingual support, and it's designed to help businesses scale customer support without sacrificing the customer experience.
Last, Verloop is a full-featured conversational AI platform for automating customer support. Verloop.io personalizes and contextualizes interactions with features like automated chat and voice support, agent empowerment tools and multilingual support. It can integrate with a variety of other tools and offers features like a bot builder, NLP-powered FAQs and real-time monitoring. Verloop has demonstrated response time and customer satisfaction improvements in a variety of industries, so it's a good option for businesses that want to improve their customer service experience.