Ringly

Ringly offers an AI phone agent for businesses that can cut customer service expenses by as much as 80%. By automating customer service, you can dramatically decrease the number of human operators while still offering customers a quick response.

The system answers calls 24/7 and can handle multiple customers at the same time. It can answer a variety of questions, including the status of orders, and can be customized for your business. You can set the language, voice and other environmental settings to match your brand.

Ringly also lets you upload your website content, files and videos to build a rich knowledge base so the AI phone agent can answer any customer question. If a call requires a human, the agent can transfer it.

You can listen to recordings of calls, transcripts and analytics data to have full visibility and control over all interactions. This lets you understand where you can improve and optimize your customer service.

Pricing tiers are designed for small, medium and large e-commerce businesses:

• Free: $0/month, includes 1 AI phone agent, 10 call minutes, and limited customization.
• Basic: $69/month, adds unlimited AI phone agents, 200 call minutes, call recording and analytics.
• Pro: $450/month, adds 2,000 call minutes and more knowledge upload capacity.
• Scale: $997/month, adds 5,000 call minutes and more knowledge upload capacity.
• Enterprise: Custom plans for businesses with special needs.

Ringly is geared for e-commerce businesses that want to simplify their customer service, offering customers fast, economical and personalized help. With its AI technology and flexible pricing, it can help you improve customer satisfaction while lowering operations costs.

Published on June 13, 2024