If you're looking for Ringly alternative, Verloop could be a good fit. The conversational AI platform handles customer support with automated chat and voice conversations, agent empowerment tools and a single platform for integration. It can handle multilingual conversations and offers real-time monitoring, so it's good for companies that want to speed up response times and customer satisfaction in many different industries.
Another contender is Auralis, which offers 24/7 customer support and can answer up to 70% of customer inquiries on the fly. It integrates with existing help desk software and supports more than 100 languages, with agent handoff and deeper insights. It's good for companies that want to expand their customer support without sacrificing customer satisfaction.
If you want a broader solution, check out LivePerson. The company's technology helps companies move to digital-first customer interactions, lowering operating costs while improving customer satisfaction. It can route voice calls to digital channels, automate common customer requests and analyze omnichannel conversation data to better understand customers' needs.
Siena is another autonomous customer service platform that marries human empathy with intelligent automation. It offers omnichannel support, contextual awareness and faster response and resolution times. Siena integrates with Gorgias, Zendesk and Shopify, among other tools, so it's a good choice for companies that need a flexible customer service automation tool.