Rep AI

Rep AI is an AI chatbot integrated with Shopify to help eCommerce businesses improve customer shopping experiences. Rep converts more traffic into sales and handles up to 97% of support tickets, freeing up human customer support and sales teams to focus on higher-level tasks. The AI technology can predict drop-offs and engage disinterested shoppers to convert them into buyers. It also provides personalized guidance and product recommendations to help shoppers navigate the site.

The chatbot is trained on a store's catalog, products and website to ensure an on-brand experience. It can send shoppers to product pages, help with checkout and compare products. Rep supports multilingual interactions and can capture email subscribers to help you grow your list. It can also target abandoned cart shoppers and offer them discounts in exchange for their email addresses.

Some of Rep AI's key features include:

• AI-driven customer support: Handles up to 97% of support requests.
• Personalized guidance: Sends shoppers to product pages and helps with checkout.
• Product recommendations: Provides suggestions based on customer behavior.
• Multilingual support: Supports customers in multiple languages.
• Email subscriber collection: Adds subscribers to your mailing list through AI-powered interactions.

Rep AI has helped several eCommerce businesses achieve impressive results. Harney & Sons Fine Teas saw a 250% increase in conversions, while Fresh Roasted Coffee saw a 15% increase in revenue. Snow Teeth Whitening saw a 33.85% conversion rate on abandoned cart flows, resulting in over $200,000 in revenue.

Pricing tiers vary based on the number of site visitors and products in the catalog. Pricing tiers range from $23 to $1,720 per month, with a 30-day free trial and a 60-day money-back guarantee if you don't see a 5x return on investment. Pricing tiers include:

• Launch: $23/month, up to 3,000 visitors and 500 products.
• Starter: $79/month, up to 10,000 visitors and 1,000 products.
• Basic: $159/month, up to 25,000 visitors and 2,000 products.
• Standard: $239/month, up to 50,000 visitors and 5,000 products.
• Standard Plus: $400/month, up to 80,000 visitors and 10,000 products.
• Pro: $560/month, up to 125,000 visitors and 25,000 products.
• Pro Plus: $720/month, up to 180,000 visitors and 50,000 products.
• Advanced: $920/month, up to 250,000 visitors and 100,000 products.
• Advanced Plus: $1,720/month, up to 500,000 visitors and 200,000 products.
• Enterprise: Custom pricing for over 500,000 visitors and custom catalogs.

Rep AI is designed to help eCommerce businesses provide a personalized and seamless shopping experience. It integrates with popular eCommerce tools like Gorgias, Yotpo, Klaviyo, Postscript, Tapcart and Zendesk. With a wealth of customer support and AI-driven insights, Rep AI can help eCommerce businesses optimize sales and support operations.

Published on June 12, 2024