One of the most promising is Rep AI, an AI chatbot that plugs into Shopify. It's designed to help e-commerce sites improve customer experience, convert more traffic into sales and boost revenue. Rep AI can handle 97% of support requests, spot when customers are likely to abandon their purchase and intervene accordingly. It also can offer advice, recommend products and handle multiple languages. The chatbot can be integrated with other tools like Gorgias, Yotpo, Klaviyo and Zendesk to offer more help and AI-powered insights.
Another good option is Metrical, an AI-powered e-commerce tool that uses real-time anonymous data and machine learning to turn shoppers into buyers. It can target and display offers in real time to try to prevent cart abandonment and maximize profit. Metrical can be integrated with existing tech stacks, and it doesn't compromise customer privacy. It offers customizable reporting and real-time dashboards. It's good for companies that have high cart abandonment rates and aren't getting much use out of their customer data.
For personalizing the shopping experience, Rebuy is worth a look. It's an AI-powered platform for Shopify stores that offers intelligent personalization, product recommendations, automated retention and marketing links. It includes smart search, reporting and analytics to help merchants build a better customer journey. Rebuy can be integrated with other e-commerce apps, and it offers a 21-day free trial with ROI guarantees. It's good for Shopify Plus stores looking to improve conversions and lifetime value.