BrowseBuddy

BrowseBuddy is an AI chatbot that helps e-commerce store owners engage with customers and drive sales. Using GPT algorithms, the AI system learns about your catalog and offers personalized product recommendations based on the needs and wants of each individual customer.

BrowseBuddy has several features that help it work:

• Smart Checkout Companion: Guide customers through product catalogs and offer comparisons to help them find what they want.
• Digital Sales Associate: Offer personalized guidance and recommendations to help customers find what they want.
• Insightful Product Matchmaker: Offer products based on customer behavior and preferences.
• AI-Powered Search: Offer search results based on analysis of vast amounts of data.
• Real-Time Resolution Center: Help customers with immediate answers to questions.
• Multilingual Support Maestro: Help customers in their native language.

BrowseBuddy is designed to increase customer satisfaction by making shopping more enjoyable and efficient. That's reflected in metrics like an 8.84% increase in add-to-cart rates and conversion rates, and an 8.84% increase in average order value.

Pricing is designed to be transparent and flexible for businesses of all sizes. It's based on the number of tokens used, with $0.03 per 1,000 tokens for chat features and $0.01 per 1,000 tokens for catalog sync. Scenario-based pricing tiers are available for small, medium and large businesses.

BrowseBuddy connects directly to Shopify, and setup is easy. It works with many product catalogs and can help lighten the load on customer service teams by answering common questions on its own.

With BrowseBuddy's AI technology, online shopping becomes a more personalized and customer-centric experience, leading to higher sales and customer satisfaction.

Published on June 11, 2024