Question: Is there a chatbot that can help customers with immediate answers to questions and provide multilingual support?

If you want a chatbot that can respond directly to customer questions and support multiple languages, Ada is a top pick. It's an AI-powered customer service automation platform that combines its own knowledge base with data from other business systems to respond to customers. Ada supports more than 50 languages and can be used through a variety of channels including website, mobile app, social media, SMS and phone. It's a good fit for e-commerce, fintech, SaaS, gaming and other businesses.

Another top contender is Auralis, which can respond to customer requests 70% of the time automatically. It supports more than 100 languages and offers in-app messaging, Support CoPilot and a Helpdesk Assistant. Auralis can be integrated with existing help desk software and offers multilingual support, making it a good fit for companies that want to expand customer support without a lot of extra work.

If you want a chatbot that uses a company's website and help center content to respond to customer questions, LiveChatAI is a good choice. It supports 95 languages and offers human handoff, live chat with human support and integration with services like Slack and WhatsApp. LiveChatAI can reduce support volume up to 70% and improve customer satisfaction, so it's a good option.

If you need a lot of customization and integration options, MetaDialog could be a good fit. It's a conversational interface platform that uses generative AI to automate customer support and can be integrated with tools like Zendesk, Intercom and Zapier. MetaDialog supports multiple languages and offers flexible pricing options, so it's good for businesses of all sizes.