Chatbase

Chatbase is a service that lets you create a custom AI chatbot based on your own knowledge base and then embed it on your website or use it through an API. The service lets you create a custom chatbot that can be used for customer support, lead generation and user engagement.

Chatbase can draw training data from files, websites or other data sources. You can customize the chatbot's behavior and appearance to match your brand's style and website design. It can draw data from multiple sources, including integrations with services like Slack, WhatsApp and Zapier.

Some of Chatbase's features include:

• Trustworthy Answers: Tools like "Revise answers" and "Confidence score" help ensure your chatbot is giving good answers.
• Lead Generation Engine: Collect leads and capture customer information while offering a personalized experience.
• Advanced Analytics: See how your chatbot is interacting with customers and optimize its performance.
• Customizations: Customize the look and feel of your chatbot to match your brand's style.
• Whitelabel: Hide Chatbase branding and use a custom domain.
• Privacy & Security: Strong encryption and access controls to keep data safe.
• Auto-Retrain: Set your chatbot to retrain automatically and stay up to date with your data.
• Powerful AI Models: Select from a range of AI models, including GPT-3.5-turbo and GPT-4.
• Multi-Language Support: Reach users in more than 80 languages, even if your training data is in a different language.

Chatbase can be used for customer support, lead generation and creating AI personas to engage users. You can embed AI chatbots on your website, mobile app or other platforms using a simple embed code or API.

Chatbase offers a variety of pricing tiers that scale up as you need more features and message credits. There's a free tier, too:

• Free: $0 forever, 20 message credits/month, 1 chatbot, 400,000 characters per chatbot.
• Hobby: $19/month, 2,000 message credits/month, 2 chatbots, unlimited links for training.
• Standard: $99/month, 10,000 message credits/month, 5 chatbots, 3 team members.
• Unlimited: $399/month, 40,000 message credits/month, 10 chatbots, 5 team members.

Chatbase also offers add-ons for extra features and customization, like extra message credits, custom domains and removing branding. You can try the service for free and upgrade as needed. The tool is geared for businesses that want to improve their customer support and lead generation abilities with AI-powered chatbots.

Published on June 14, 2024