Chaindesk

Chaindesk also lets you build your own custom AI chatbots trained on your own business data with a no-code interface. That can help with customer support, lead generation and team workflows by using Generative AI technology like GPT-4 to offer accurate and secure answers.

With Chaindesk, you can import data from sources like Notion, Google Drive and others to train a custom chatbot in a matter of minutes. You can customize your agent's persona and goals to match your brand and deploy it to your website or existing tools with ease.

Some of the key features include:

• Instant Answers: Chaindesk offers immediate answers to customer questions, cutting your team's ticket volume by up to 80%.
• Trustworthy AI: Built-in controls ensure answers are accurate and stay within your knowledge base, preventing off-topic conversations.
• Omnichannel Conversations: Supports seamless conversations across platforms like embeddable widgets, WhatsApp, Slack, Telegram and more.
• Human Handoff: Allows you to take over the AI chatbot when needed, ensuring critical conversations receive personalized attention.
• Easy Integration: Embed your AI chatbot on your website with a simple widget.
• Shared Inbox: Manage all customer conversations in one place, assign to team members, and automate workflows.
• AI-Powered Email Support: Handles email support with AI assistance for faster resolution.
• Conversational Forms: Builds forms that collect user information in a conversational manner.
• Custom Data Import: Supports importing custom data to extend your AI chatbot's knowledge.
• Auto-Sync Data Sources: Automatically retrains your AI chatbot when your data is updated.
• Function Calling: Extends agent capabilities with custom API endpoints.
• Lead Generation: Collects leads and provides personalized experiences for customers.
• Privacy & Security: Ensures data privacy and security, with encryption in transit and at rest on secure servers.

Pricing plans are tiered to fit different business needs:

• Free: $0/month (100 message credits, 1 agent, 1 datastore, limited features)
• Growth: $25/month (5000 message credits, 2 agents, 2 datastores, expanded features)
• Pro: $99/month (10000 message credits, 5 agents, 10 datastores, advanced features)
• Enterprise: $499/month (100000 message credits, 100 agents, 100 datastores, dedicated support)

Chaindesk is geared for businesses that want to automate customer support, streamline workflows and personalize interactions with AI technology. By integrating with a variety of platforms and offering tiered pricing, Chaindesk hopes to make AI chatbots accessible to a broader market.

Published on June 13, 2024