LiveChatAI

Automates customer support by answering questions using your website and help center content, reducing support volume by up to 70% and increasing satisfaction.
Chatbot Development Customer Service Automation Automated Support

LiveChatAI is an AI chatbot that uses your own website and help center content to answer customers' questions. It's powered by OpenAI technology for safe and accurate responses to customer inquiries.

LiveChatAI can cut support volume by up to 70% and customer satisfaction by up to 90% by quickly resolving common questions. The chatbot integrates with other services like Slack and WhatsApp so you can reach customers wherever they are.

Some of its features include:

  • AI Bot Training: Train your AI with specific content in just minutes to deliver precise responses.
  • Multi-Language Support: Supports 95 different languages for global reach.
  • Human Handoff: Efficiently triages complex issues, passing them to human support teams.
  • Unlimited AI Bots: Create and manage multiple AI bots for your business needs.
  • Live Chat with Human: Options for human support when needed.
  • API and Integration: Available API for integrating with other platforms.

Pricing is tiered for different businesses:

  • Basic: $39/month (3,000 GPT 3.5 messages, unlimited data sources, 1 AI bot, and 1 seat).
  • Pro: $89/month (4,000 GPT4 messages, unlimited data sources, 2 AI bots, 1 seat, and AI actions).
  • Advanced: $189/month (unlimited messages, unlimited data sources, 5 AI bots, 3 seats, live chat, AI actions, and Make.com API access).
  • Expert: $389/month (unlimited messages, unlimited data sources, 10 AI bots, 6 seats, live chat, AI actions, Make.com API access, Slack and WhatsApp integrations, and remove branding).

LiveChatAI offers a free forever plan for those who want to try it out before committing to a paid tier. The platform is suitable for businesses that want to automate and streamline customer support while maintaining a high level of customer satisfaction.

Published on June 13, 2024

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