If you want a chatbot solution that integrates with your website and help center content, LiveChatAI is a good choice. It uses your website and help center content to answer customers' most common questions directly, thereby reducing support volume and increasing customer satisfaction. With features like AI bot training, human handoff, and API integration, it works on multiple platforms like Slack and WhatsApp, and is available on a range of pricing plans, including a free forever plan.
Another good option is SiteGPT, which provides a custom AI chatbot that uses data from your website, files or raw text content to improve customer support. The tool supports more than 95 languages and comes with features like AI optimization based on real chat history, quick prompts and the ability to escalate to human agents. It also integrates with tools like Crisp, Intercom and Zendesk, so it's a good fit for your customer support workflow.
ChatNode is another powerful platform that lets you build advanced AI chatbots. It can draw data from multiple sources, including online documents and offline files, and can be integrated in a variety of ways, including embedding it on websites or integrating with Slack channels. With features like live agent handoff, customization and API integration, it's designed to improve customer support by automating up to 80% of tasks and improving lead conversion.
If you're looking for a solution that's easy to integrate and customize, check out Chatbase. The platform can be trained with data from a variety of sources and supports multiple languages. It has features like trustworthy answers, lead generation, advanced analytics and strong security, making it a good choice for companies looking to improve customer support and lead generation while keeping costs low with its tiered pricing that includes a free option.