Bot9

Bot9 is a relatively simple tool for generating AI-powered customer service chatbots that can respond quickly and to the satisfaction of customers. The service is designed to make it easy to create a customized chatbot for a business, automating customer support and sales tasks.

Bot9 can scan a website address to learn what's on the page and synchronize with it, letting you place the chatbot on multiple sites. The chatbot learns from the interactions, generating more accurate responses based on actual chat history and user feedback.

Bot9 features include:

• Easy Training: Add training data from website links, write manually, or import from PDF to train your chatbot.
• Centralized Inbox: Manage all customer communications from a single dashboard and respond directly.
• Integrations: Connect with tools like Jira, GitHub, Intercom, Slack, and authentication services such as Okta and Google Workspace.
• Custom Actions: Retrieve real-time data and perform actions by calling custom functions directly from the Bot9 interface.
• Structured Responses: Define step-by-step instructions for more precise communication, increasing productivity and reducing effort.

Bot9 has three pricing tiers to accommodate businesses of different sizes:

• Starter: Good for startups and small businesses, at $199/month. Includes up to 500 support responses, unlimited training data, shared inbox and 5 custom instructions.
• Pro: Better for midsize businesses, at $499/month. Adds up to 1,000 support responses, 50,000 contacts storage, 10 custom instructions, 5 team members and API access.
• Enterprise: For businesses that need more advanced security and oversight abilities; contact Bot9 for pricing.

Bot9 is a useful tool for companies that want to automate some customer support and sales interactions, using AI to automate some of the grunt work and improve customer satisfaction.

Published on June 13, 2024