SiteSpeakAI

Automate customer support with customizable AI chatbots, answering product and service questions, and cutting costs by $564 and time by 33 hours per month.
Customer Service Automation Chatbot Development Automated Support

SiteSpeakAI lets companies use AI chatbots to automate customer support, answering questions about their products and services and cutting down on support requests. The service lets you train and customize chatbots based on your own knowledge base, support documentation, PDFs, YouTube videos, Notion databases and other sources.

The company's top priority is cutting costs and time by automating mundane support work. Based on its estimates, companies can cut monthly costs by $564 and time by 33 hours per month using the service. That's particularly useful for small companies and startups that want to improve customer support without sacrificing productivity.

SiteSpeakAI offers a number of features to try to make your life easier:

  • Customizable Chatbots: Train AI chatbots with your own content, so they can answer most customer questions and hand off more complex issues to human reps.
  • Smart Responses: Chatbots respond to customer questions in real time, and you can customize the responses to include customers' names and other details.
  • Analytics: SiteSpeakAI tracks who's doing what, so you can spot holes in your knowledge base and track how well leads are converting into customers.
  • Integrations: It works with Zapier, Slack, Notion, BookStack and other services to fit in with your existing workflow.

SiteSpeakAI's pricing plan is as follows:

  • Free: Good for small projects or personal use, with 1 AI chatbot, 10 source links and 30 message credits per month.
  • Startup: Good for small businesses, with 1 AI chatbot, 30 source links and 2,000 message credits per month for $30 per month.
  • Pro: Good for businesses, with 2 AI chatbots, 200 source links and 5,000 message credits per month for $60 per month.
  • Business: Good for bigger businesses, with unlimited AI chatbots, 2,000 source links and 50,000 message credits per month for $500 per month.

Adding AI-powered chatbots, SiteSpeakAI is a useful tool for customer support and user engagement. By automating some of the grunt work, companies can free up employees for more important work, saving money and improving productivity.

Published on June 13, 2024

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