If you're looking for a SiteSpeakAI alternative, boost.ai is a good choice. The platform is geared to boost customer satisfaction and automate customer service with AI chat and voice bots that can handle large volumes of traffic without breaking the bank. It also offers features like generative AI for creative responses, omnichannel consistency and a hybrid approach that combines human and virtual agents. Boost.ai also offers integrations with existing systems and business applications, so it's a good option for automating customer support.
Another good alternative is Ultimate, which uses generative AI to automate more than 60% of support requests across multiple digital channels. It comes with tools like UltimateGPT for answering FAQs, Dialogue Builder for custom dialogues and an Analytics Suite for optimizing conversation performance. Ultimate also integrates with any CRM with one-click connections and API integrations, so you can automate complex use cases and expand support operations.
Forethought is another good option, particularly for e-commerce, SaaS and FinTech companies. It automates routine work, improves resolution rates and lowers support costs with tools like Solve for simple questions, Triage for assessing intent and Assist for agent productivity. It integrates with popular helpdesks like Zendesk, Salesforce and ServiceNow, so it's a good option for improving customer support while lowering costs.
If you want a highly customizable and multilingual platform, check out Verloop. It personalizes and contextualizes interactions with features like automated chat and voice support, agent empowerment tools and a bot builder. Verloop.io can deflect a large percentage of support requests, speeding up response times, handle times and overall customer satisfaction across many industries.