Front

Front is a modern customer service platform that empowers businesses to deliver exceptional service at scale. With all customer conversations in one place, teams can work together seamlessly and maintain the highest level of service. Front uses AI to automate and augment work, ensuring that customer inquiries are responded to quickly and accurately.

Some of its key features include a shared inbox, live chat, team collaboration tools, omnichannel support, knowledge base, no-code automation, and integrations to keep communication flowing. With Front, you can automate work with a few clicks, minimizing manual work and external consultants. Front also offers practical AI applications, such as instant chat responses and drafting assistance, to help you work more efficiently.

Front is designed for modern service teams that are focused on customer satisfaction. It helps businesses respond faster and maintain high CSAT scores. Front customers have seen major productivity improvements and cost savings, including a 40% improvement in productivity and $445,000 in support cost savings.

Front works with businesses of all sizes, from small teams to large enterprises. Pricing for specific features and plans can be found on their website.

Front offers a free trial to get you started with delivering exceptional customer service. With its intuitive interface and powerful AI capabilities, Front helps teams get more done and build stronger relationships with customers.

Published on June 24, 2024