Chatmate

Instantly answers up to 80% of customer questions with custom AI agents, reducing support tickets and increasing customer satisfaction.
Chatbot Development Customer Service Automation Customer Satisfaction Optimization

Chatmate is an AI chatbot that can immediately answer up to 80% of customers' questions. The tool lets you create custom AI agents that respond quickly and accurately, cutting down on the number of support tickets. Chatmate lets you create custom AI chatbots that fit your brand, policies and procedures.

Some of its features include:

  • Customization: Infuse your chatbot with your company's voice and policies.
  • Widget Customization: Match your chatbot widget to your brand and website design.
  • AI Insights: See how well your chatbot is working and what customers are interested in.
  • Analytics: See the overall impact of your chatbot on customer satisfaction.
  • Intuitive Engagement: Ask follow-up questions based on a customer's previous chat history.
  • Model Customization: Control the tone and voice of your chatbot to match your brand, and customize system prompts and response length.
  • Trustworthy: Built-in measures to prevent confusing or misleading answers and to be transparent about what your chatbot can and can't handle.

Chatmate has a simple pricing plan for businesses of all sizes:

  • Free: 1 chatbot, unlimited chats, document uploads, widget and model customization, AI chat insights, and follow-ups.
  • Pro: $5/mo, adds unlimited chatbots, 24/7 customer support, and analytics to the free plan features.
  • Enterprise: Contact for custom integrations, features, and a custom plan.

Chatmate is for businesses that want to increase customer satisfaction and decrease the number of support requests. It's designed to work with a variety of platforms, including Webflow, Wix, Framer, WordPress, Shopify and more. Customization options let you match the chatbot to your website's style. Chatmate offers 24/7 customer support for any issues, and you can connect your chatbot to your own data sources.

Published on June 26, 2024

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