Question: I need a solution that can automate common customer inquiries and hand off complex issues to human support teams - can you suggest a suitable option?

One good option is My AskAI, which can be integrated with your existing live chat software like Intercom, Zendesk or HubSpot. It can handle up to 75% of support requests, freeing your team to handle more important work. It also offers a smooth handoff to human support reps with a chat history summary, automated content injection from your website, multilingual chatbots and support through live chat, email, Slack and Microsoft Teams. It's designed to lower support costs and improve productivity without disrupting your existing infrastructure and workflows.

Another option is Ada. The company's software replaces traditional chatbots with AI-powered customer service, letting companies onboard, measure and coach a high-performing AI agent. Ada can integrate with existing knowledge bases and offer personalized answers to customer questions through the web, mobile apps, social media, SMS and phone. It's shown good results, including a 2x increase in automated resolution rate and $2.7 million in annual savings, so it's a flexible and scalable option for many businesses.

For a more general-purpose customer support automation option, check out Auralis. The company's software can handle up to 70% of customer requests automatically and reliably 24/7 in more than 100 languages. It can hand off requests to agents, support multiple languages and integrate with your CRM software, and it can help improve customer satisfaction and efficiency. It also offers analytics and reporting to help you improve your customer service, so it's a good option for companies that want to grow their support operations without a lot of trouble.