Klevu

Klevu is an AI-powered search, merchandising and product recommendation technology that can help e-commerce sites improve conversion rates. With machine learning technology, Klevu helps retailers provide more relevant search results, personalized product recommendations and targeted merchandising to improve customer satisfaction and revenue.

Klevu has a number of features to address different parts of the e-commerce business:

• AI Search: Offers predictive autocomplete, multilingual support and a visual GUI editor to ensure search results are relevant.
• Product Recommendations: Offers personalized suggestions based on user behavior, product clicks and other data.
• Category Merchandising: Allows for control over category page layouts, scheduled campaigns and rule-based merchandising.
• Analytics and A/B Testing: Monitors key metrics and lets you test different approaches to optimize product discovery and merchandising.

Klevu can be integrated with a variety of e-commerce sites, with a development process aided by detailed documentation and 24/7 support. That means developers can write their own custom integration with SDKs and APIs or use prebuilt connectors.

The company counts several big brands and retailers as customers, with case studies showing improvements in conversion rates, click-through rates and revenue. For example, Topps Tiles reported a significant increase in site-wide and search conversion rates, and Eurokangas doubled online click-through rates two weeks after launching Klevu.

Klevu has several pricing tiers to accommodate different businesses:

• Klevu AI Search: Includes visual merchandising, AI product enrichment and predictive autocomplete.
• Klevu AI Recommendations: Includes advanced filtering, cross-sell products and analytics.
• Klevu AI Category Merchandising: Includes scheduled campaigns, automated merchandising and facet management.
• Klevu AI Product Discovery Platform: Packages search requests, recommendation impressions and category page views.

For enterprise customers, there's also a premium tier with implementation managers, dedicated infrastructure and quarterly business reviews.

Klevu gives e-commerce teams the ability to deliver industry-leading conversion rates with AI-powered technology, making it a good fit for retailers that want to optimize their product discovery and customer experience.

Published on June 24, 2024