iAdvize

iAdvize is a conversational platform that helps e-commerce companies bring a personalized and profitable human touch to their business at scale. With the use of generative AI, it helps customers find, choose and purchase products more easily on e-commerce sites. iAdvize works with more than 2,000 brands in 100 countries, helping to increase online conversions and provide automated customer support.

Some of the key benefits of iAdvize include:

• 10x Conversion Rate: Drive sales 24/7 with a 10x increase in online conversions compared to traditional digital channels.
• 75% Automation Rate: Automate high-quality conversations, minimizing the need for human intervention.
• 24/7 Availability: Provide customers with instant answers to their questions, 24 hours a day, 7 days a week.

iAdvize offers two main Copilot™ features:

• Copilot for Shoppers: 24/7 automated shopping assistance that answers product questions autonomously.
• Copilot for Agents: Combines human expertise with AI to boost agent productivity and deliver a better user experience.

The platform integrates with a wide range of tools, including Shopify, Zendesk, Salesforce and Google Analytics, to easily fit into existing e-commerce stacks. iAdvize complies with data privacy regulations such as GDPR and CCPA and is ISO 27001 certified.

Pricing for iAdvize Copilot™ for Shoppers Suite starts at $850 per month for up to 500 conversations per month, with custom tiers available for larger deployments. The Copilot for Agents is priced at $80 per seat per month.

iAdvize is designed to help businesses improve customer experiences by combining the best of human agents with the power of generative AI, making it a compelling option for e-commerce businesses looking to improve their online shopping and customer support.

Published on June 24, 2024