Question: Is there a platform that offers 24/7 shopping assistance and answers product questions autonomously?

If you want a platform that can handle 24/7 customer shopping help and answer product questions on its own, iAdvize is a top contender. This conversational platform uses generative AI to deliver personalized and profitable customer experiences. It can offer automated 24/7 shopping help with its Copilot for Shoppers feature and blend human and AI expertise with Copilot for Agents. It integrates with Shopify, Zendesk, Salesforce and Google Analytics for easy onboarding.

Another top contender is Manifest AI, which uses GPT technology and supports more than 95 languages. It can offer 24/7 AI support, AI-generated personalized nudges, real-time quizzes and AI-powered product search. Manifest AI can be integrated with Shopify stores in less than 5 minutes and has shown conversion rate improvements. It offers a 14-day free trial and customizable plans to accommodate business needs.

For a more complete solution, DigitalGenius offers AI-powered customer service automation. It offers immediate help and personalized answers to pre- and post-purchase questions through conversational and visual AI. With deep integrations with many other systems, DigitalGenius can help ecommerce companies grow and improve customer satisfaction, reducing resolution times and increasing loyalty.

Last, Aidify is an AI-powered chatbot that uses ChatGPT technology to offer 24/7 automated customer service in 95 languages. It can be easily integrated with e-commerce platforms like Shopify and Woocommerce and is particularly useful for companies with limited resources. Aidify's features include conversion rate optimization, product recommendations and automated discount code management. It's in beta testing right now, so you can give feedback to help improve performance.