Smartsupp

Smartsupp is an all-in-one tool to boost online sales through conversational AI and chatbots. The platform is designed to convert webshop visitors into loyal customers by using live chat, lead generation and AI-powered chatbots.

Smartsupp helps businesses to engage visitors, solve customer problems and increase sales through a range of features. Some of the key features include:

• Live Chat: Engage with website visitors in real-time, providing quick answers and support, which can increase conversion rates.
• AI Chatbots: Automate routine tasks, answer frequently asked questions, and offer personalized recommendations to customers, so human agents can focus on more complex issues.
• Lead Generation: Automatically capture leads and follow up with them around the clock to convert browsers into buyers.
• Multichannel Integration: Link chats across multiple websites and platforms like Facebook Messenger to ensure a unified customer communication experience.
• Customization: Customize the chatbox and responses to match your brand identity and language.
• Contact Form Management: Collect and store contact information for reliable lead tracking.
• Data Insights: See visitor data and conversation history to better understand your customers and improve the user experience.
• Team Performance Management: Track and optimize team performance with statistics and goal setting.
• Mobile App: Keep up with visitors on-the-go.

Smartsupp integrates with many e-commerce platforms, including PrestaShop, WordPress, Shopify, Magento, OpenCart, ePages, and Webnode. Over 100,000 active customers use Smartsupp, and they've seen an average increase in conversion rates (40+%), sales leads (25+%), and average order value.

Smartsupp is suitable for businesses of all sizes. You can try it for free to see how the platform works. It's especially useful for e-commerce and B2B companies who want to simplify customer interactions, boost sales and optimize customer support.

Published on June 24, 2024