Smartsupp Alternatives

If you're looking for a Smartsupp alternative, DigitalGenius is a good option. It automates customer service with AI and has deep integration with e-commerce sites and other services. It's notable for its proactive AI, which can identify problems and intervene before customers even reach out to a company, and its Flow Builder tool lets non-technical people set up workflows. The service can improve customer satisfaction, lower resolution times and increase loyalty.

Another good option is Rep AI, which is geared specifically for integration with Shopify to improve e-commerce. It can handle up to 97% of customer inquiries, providing personalized advice and product recommendations. Rep AI also can proactively contact customers who are about to abandon their e-commerce shopping carts to increase conversion rates and revenue.

ChatBot is also worth a look. The service lets companies build chatbots from scratch without programming expertise, using a generative AI foundation that can handle a large volume of customer interactions. It has integrations with common tools and more advanced abilities through an open API, so you can manage AI data sources and bot responses. It can help companies handle 80% of customer requests, leaving humans for more complex issues.

Last, Chatsimple offers an AI chatbot platform that can be used for lead generation and customer service in more than 175 languages. It can be integrated with multiple channels, including Facebook Messenger and WhatsApp, and includes tools for team management and customer insights. With customizable pricing plans and a range of features, Chatsimple can help businesses of all sizes improve sales and customer support.