Zipchat

Zipchat is intended to convert prospects into customers on e-commerce sites. Unlike conventional chatbots that are used for support, Zipchat uses AI to take the initiative and convert prospects into customers at a higher rate. It can be set up and trained in under 3 minutes and is trained on your content, automatically answering questions, providing information and resolving support cases.

Some of the key features of Zipchat include:

• Proactive Engagement: Engage prospects based on their behavior, converting them into customers when they are most likely to buy.
• Instant Answers: Answer any question instantly, so prospects don't have to wait.
• AI Training: Each conversation trains the AI to improve its responses and close more sales.
• Language Support: Supports conversations in multiple languages, making it perfect for global e-commerce.
• Integration: Integrates with a variety of e-commerce platforms including Woocommerce, WordPress, Bigcommerce and Magento.

Zipchat pricing tiers are as follows:

• Starter: $49/month, 500 replies/month, 1,000 webpages stored, 2 Stores, 1 Member.
• Growth: $129/month, 1,500 replies/month, 5,000 webpages stored, 5 Stores, Unlimited Members.
• Pro: $249/month, 3,000 replies/month, 15,000 webpages stored, 10 Stores, Unlimited Members.
• Scale: $499/month, 6,000 replies/month, 30,000 webpages stored, 20 Stores, Unlimited Members.
• Enterprise: Custom pricing for enterprise customers.

Zipchat has seen impressive conversion rates, with an average chat-to-sale conversion rate of 13.2% and a maximum recorded rate of 35.3%. Customers have seen dramatic increases in sales and decreases in support. This AI-powered chatbot is designed to increase e-commerce revenue while decreasing the time and resources spent on customer support.

Published on June 14, 2024