Zipchat Alternatives

If you're looking for a replacement for Zipchat, DigitalGenius is a good option. This AI-powered e-commerce platform automates customer service and offers immediate help through conversational and visual AI. It can be connected to many other tools, offers proactive AI that can help resolve issues before customers even reach out, and has tools for building and updating workflows. DigitalGenius can help reduce resolution time, increase customer loyalty and dramatically improve the customer experience.

Another good option is Rep AI, which is tightly integrated with Shopify to improve e-commerce and convert more website traffic into sales. Rep AI can handle up to 97% of support requests, offer personalized advice and engage proactively to prevent customers from leaving. It supports multiple languages and can be integrated with other tools like Gorgias and Klaviyo, giving you detailed AI-powered insights to optimize sales and support.

For e-commerce companies that want multichannel support, Engati offers omnichannel engagement and multilingual support across multiple digital channels, including WhatsApp and Instagram. The platform lets you build low-code bots and integrate with popular e-commerce tools like Shopify. Engati's features can help you streamline customer conversations and automate lead generation, making it a good option for improving customer experience.

Last, Automatic Chat offers a simple integration with an AI chatbot powered by GPT-4. The chatbot is trained on your website content to offer relevant and accurate answers to customer questions. With features like 6-second response times, customization options and support for multiple languages, it can handle a high volume of customer inquiries, automate repetitive tasks and improve customer support and experience.