Question: I'm looking for a way to convert missed calls into bookings and get insights into customer interactions - is there a tool that can help with that?

If you want to turn missed calls into bookings and get a better idea of what's going on with customers, Dialpad is a powerful option. It's an all-in-one customer intelligence platform that includes AI-powered tools like Ai Voice, Ai Contact Center, and Ai Sales Center. These tools automate tasks, streamline communication and close deals. Dialpad also offers virtual help through AI chatbots and offers insights into performance metrics like CSAT scores. With more than 70 integrations and robust security options, it can help you turn missed calls into bookings.

Another good option is My AI Front Desk, a virtual receptionist software that automates scheduling and Q&A over the phone. It integrates with tools like Vagaro, Calendly and Booksy, so businesses can offer 24/7 phone coverage and schedule appointments. With analytics that includes call transcripts and text message history, it means you'll never miss a chance to turn calls into bookings. It's a good option for small and medium-sized businesses that want to improve customer service and reduce missed calls.

If you're looking for a more sales-focused approach, Gong offers a Revenue Intelligence platform that uses AI to give you insights into customer interactions through call recordings, web conferencing and text interactions. It includes tools like Forecast for setting targets and Engage for AI-powered sales automation. Gong Insights offers enriched data, and AI models support more than 70 languages. It's geared for sales, customer success and marketing teams that want to optimize revenue operations and turn interactions into actionable business intelligence.

Finally, BookingBee.ai is a specialized AI appointment scheduling system for beauty and wellness businesses. It answers calls, understands interactions and markets across channels to minimize lost opportunities. The platform includes features like real-time engagement tracking, personalized email follow-ups and integration with existing apps for payments and social media. BookingBee.ai is a good option for businesses that want to boost productivity and customer interaction with AI-powered appointment scheduling.