Aircall

Aircall is a cloud-based business phone and communication platform for sales and support teams. It can be connected to CRM and helpdesk software for easy setup of a call center in a matter of minutes. The integrated phone system is designed to convert every conversation into business results.

Some of the key features of Aircall include:

• Fast Setup: Get up and running in seconds without IT support.
• Integrations: Connect to CRM, help desk, and other critical apps to make data-driven decisions.
• Insights: Track individual and team performance in real-time to optimize.
• AI Boost: Listen to calls in seconds and gain insights from conversations.
• Power Dialer: Schedule more meetings and accelerate the sales funnel.
• Business Phone IVR Menus: Deliver a better customer experience with skill-based routing and live call monitoring.
• Hybrid Work Enablement: Perfect for remote and hybrid teams, with flexibility and customization options.

Aircall has more than 100 integrations with popular tools such as Salesforce, HubSpot, Zendesk, Intercom, monday.com, Shopify, Gorgias, and Microsoft Teams. With this wide range of integrations, customers can automate workflows and deliver seamless customer experiences.

Aircall is designed to help sales, support and hybrid teams by providing data and insights, speeding up sales cycles and offering flexible and affordable call center software solutions. With Aircall, customers can build a professional call center with existing devices and no hardware purchases, making it a great fit for companies looking to boost their communication and customer service capabilities.

Published on July 11, 2024