GoTo Connect

GoTo Connect is a cloud-based phone system and customer engagement software that helps businesses modernize and centralize their communications. This unified solution helps businesses engage, persuade and amaze customers with award-winning features and easy-to-use admin tools.

GoTo Connect includes a variety of products to meet different business needs:

• Phone System: A cloud-based business phone system with a softphone, great for growing businesses.
• Customer Engagement: A phone system with digital channels added in for a centralized business communication experience.
• Complete CX: A customer experience solution with advanced reporting, AI-powered transcripts and manager dashboards.
• Contact Center: An AI-powered, cloud-based contact center software that empowers agents and optimizes customer interactions.

Some of the key features of GoTo Connect include:

• Multi-channel engagement: Reach customers by SMS, webchat, email, social media and video.
• Easy setup and admin: Intuitive setup and management tools for fast and easy deployment and maintenance.
• Cloud-based: Scalable and accessible from anywhere on any device.
• Uptime and security: 99.999% uptime and enterprise-grade security features for reliability and data protection.
• Reporting and analytics: Get insights into customer interactions and team performance.

GoTo Connect is designed for a variety of industries, including healthcare, legal, education and professional services, and can be customized to meet specific needs. The platform integrates with existing tools and can grow with businesses, making it a great option for companies looking to modernize their communication and customer engagement.

Pricing details are available upon request, and interested users can compare the different plans and features to find the best fit for their business needs.

Published on July 1, 2024