Question: Is there a unified communications platform that offers customizable plans for small businesses and enterprises, with features like cloud faxing and sales intelligence tools?

If you're looking for a unified communications platform with customizable plans and with features like cloud faxing and sales intelligence tools, RingCentral is a good choice. It's an all-in-one, AI-infused cloud communications platform that spans employee and customer interactions. It includes cloud faxing, a personal AI assistant for live call notes and insights, advanced business SMS, and AI-first video meetings with transcripts and recordings. RingCentral also offers integrations with other business apps like Microsoft Teams and has customizable plans for small businesses and enterprises.

Another good option is Vonage, which offers a unified communication platform with flexible and scalable voice, messaging, video, and data services. It offers features like unified communications, contact centers, conversational commerce, and video conferencing. Vonage also integrates with popular CRMs like Salesforce and Slack, and offers three pricing plans to accommodate different business needs.

Nextiva is a powerful unified business communication platform that spans voice, video, chat, social media, and email conversations across the customer journey. It includes AI-powered tools for agent assistance, secure payment handling, and real-time analytics. Nextiva's pricing is based on business needs, with plans starting at $18.95 per user per month, so it's a good option for businesses of all sizes.

Lastly, Dialpad offers a full suite of AI-powered tools designed to improve communication, productivity, and sales performance. It includes AI Contact Center, AI Sales Center, and an AI chatbot for virtual assistance. With flexible pricing plans starting at $15 per month, Dialpad is good for both small businesses and enterprises, and offers more than 70 integrations with popular business apps for easy integration.