RingCentral Alternatives

If you're looking for a different RingCentral alternative, there are plenty of powerful options. One is Nextiva, a unified business communication platform that spans voice, video, chat, social media and email conversations. It's got features like AI-powered knowledge bases, secure payment assist and intelligent routing, and it's designed to be a single platform for customer service and engagement. It can integrate with common CRMs and customer-facing apps, and it offers detailed analytics and advanced automation to help improve the customer experience.

Another good alternative is Vonage, which offers a flexible and scalable unified communications, contact center and communications platform as a service. It offers voice, messaging, video and data services, and it can be customized with features like call recording, virtual receptionist and cross-domain identity management. Vonage also integrates with common CRMs and has high uptime reliability, making it a good choice for companies that want to consolidate their global communications and improve customer satisfaction.

If you're looking for a platform that focuses on AI-powered tools for customer intelligence, Dialpad is worth a look. It offers a range of tools including AI Voice, AI Contact Center and AI Sales Center to help businesses communicate more effectively and deliver better customer experiences. With tools like automated task management, virtual assistance and real-time generative AI, Dialpad is designed to support hybrid work environments and integrate with more than 70 other apps.

Last, Zoom is an all-purpose collaboration platform that combines video meetings, team chat, phone and webinars. It offers features like AI-generated meeting summaries, workflow automation and a range of integration options through APIs, SDKs and webhooks. Zoom spans many industries and offers flexible pricing, so it's a good option for companies of all sizes.