zenloop Alternatives

If you're looking for a zenloop alternative, CustomerIQ is a good option. It's an AI-powered platform for collecting, analyzing, and quantifying customer feedback from multiple sources. CustomerIQ can integrate directly with tools like Slack, Hubspot, and Zendesk and has AI-powered features for extracting highlights and filtering feedback so teams can better understand customer data and know what to do with it. It also has team alignment, AI assistant, and document editing and collaboration tools, so it's good for marketing and product teams trying to get a handle on customer feedback.

Another option is Forethought, an AI-powered customer support platform that automates repetitive tasks and improves resolution rates. Forethought offers tools like Solve for automated responses, Triage for sending tickets to the right agents, and Assist for AI-generated ticket summaries. It integrates with leading helpdesks and is suited for e-commerce, SaaS and FinTech companies, with promises of high return on investment and lower support costs.

If you want a broader customer experience view, InMoment offers an integrated CX solution. It collects and connects unstructured and structured experience data from many sources to provide a rich view of the customer journey. With features like AI-powered surveys, reputation management and advanced analytics, InMoment helps teams create a unified omni-channel experience and predict customer intent so they can take targeted actions to improve customer satisfaction and drive business results.