Sauce

Sauce is an AI-powered tool that helps product teams quickly and easily extract actionable customer insights. By automating the collection and analysis of customer feedback, Sauce cuts down on manual review time and empowers teams to take action on the most important insights in minutes.

Sauce employs sophisticated AI clustering to surface the most important trends and issues in customer feedback, so teams can focus on the most critical customer needs. The tool integrates easily with a variety of feedback sources like Slack, Intercom, Zendesk and others, and can also be used to upload historical data in CSV files.

Some of the key features include:

• Automation of actionable insights: Get insights in under 5 minutes instead of spending hours on manual review.
• Real-time clustering: Automatically surface the most important trends and issues in customer feedback.
• Segmentation by customer attributes: Prioritize feedback based on customer revenue, region, persona, and other attributes.
• Support for multiple teams: Built for product, design, support, marketing, success, and sales teams.
• Security and compliance: SOC2 compliant, GDPR ready, and supports SSO/SAML login.

Sauce is for teams looking to increase product adoption and revenue by understanding their customers better. It can help drive more revenue by tracking customer requests, reduce churn by identifying at-risk customers, and improve customer experience by addressing top issues quickly.

The platform offers a free trial and the option to book a demo to dig deeper. Pricing isn't disclosed, but you can connect live feedback sources or upload CSV files to get started and start unlocking automated insights.

Published on June 14, 2024