If you're looking for a Sauce alternative, CustomerIQ is another good choice. It's an AI-powered platform for marketing and product teams to centralize, analyze and quantify customer feedback from multiple sources. CustomerIQ has native integrations with Slack, Hubspot, Zendesk, Intercom and others, and API connections to more than 1,000 apps. It includes AI-powered highlight extraction, filtering and search to help you understand customer data, figure out what customers are asking for, what they're complaining about, and what they like, and then take action to maximize revenue.
Another contender is Canny, a customer feedback management tool that collects, analyzes and prioritizes feedback to guide product roadmaps. It integrates with feedback from Autopilot and other customer support tools and has AI-powered features like Feedback Discovery, Smart Replies and Comment Summaries. You can create public or private roadmaps that integrate with project management tools like Jira or Asana, and public changelogs to engage customers and automate update announcements.
Monterey AI is another option. The company's advanced AI technology is designed to help businesses make data-driven decisions and improve customer satisfaction by extracting insights from a wide range of sources including user feedback, tickets and conversations. With features like Extract, Classify + Triage, Q&A + Analyze, and Collaborate + Deliver, Monterey AI integrates with more than 6,000 apps and offers different pricing tiers for businesses of all sizes.
If you're looking for a platform that combines feedback collection and AI analysis, Sprig offers a more complete solution. It uses AI to help companies maximize product adoption, retention and satisfaction by surfacing trends in user feedback and behavior. Sprig offers targeted surveys, replays, feedback collection and advanced targeting, making it easy for product and research teams to get continuous learning and actionable insights to build products users love.