Insightio

Extracts rich product insights from customer conversations using AI-powered analysis, identifying patterns and prioritizing actionable steps to inform product development.
Customer Insights Conversational Analytics Product Development Tools

Insightio uses generative AI to process customer conversations and extract product insights. By applying sophisticated AI algorithms, Insightio distills insights from raw data to help customers turn those insights into actionable plans. The platform offers a more streamlined user experience through automated data import and transcription, and the ability to analyze video, audio and text data.

Some of the key features include:

  • AI Powered Analysis: Sophisticated algorithms to extract rich insights from data.
  • Organized Insights: Identifies patterns in user pain points and needs, prioritizing action based on most common pain points and requests.
  • Actionable Steps: Identifies next steps and develops plans to address user needs.
  • Semantic Chat: Allows for deep exploration of different aspects of conversations for richer analysis.

Insightio's process begins with data import through drag-and-drop or copy-paste actions, followed by transcription into text with speaker identification, and then AI analysis that produces a summarized report with key findings. The result is a quick way to make decisions.

Pricing tiers are designed to accommodate different customers:

  • Free Plan: For lower volume user calls, with 2 projects, 6 interview uploads, 3 chats per project, and unlimited insights.
  • Professional: For high volume calls, with 5 projects, 20 interview uploads, 10 chats per project, and priority support for $19 per month.
  • Enterprise: Custom pricing for high volume data and custom reports, with unlimited projects, interviews and dedicated support.

Insightio's AI-based service is designed to help product teams by giving them insights and speeding up the analytical work.

Published on June 14, 2024

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