If you're looking for an alternative to Insightio, Enterpret could be a good option. Enterpret is an information retrieval system that aggregates and analyzes customer feedback using adaptive AI models. It aggregates feedback from multiple data sources, including social media, sales calls, support tickets and community forums, offering detailed insights to fuel product growth. With features like a custom unified feedback taxonomy, advanced semantic search, and integrations with feedback channels, Enterpret is well-suited for product development teams and companies trying to become more customer-centric.
Another contender is CustomerIQ. This AI-based platform aggregates, analyzes and quantifies customer feedback from a wide variety of sources, including native integrations with Slack, Hubspot, Zendesk and other tools. CustomerIQ features AI-powered highlight extraction, filtering and search, so teams can better organize and understand customer information. It also offers an AI assistant, document editing and collaboration tools, and enterprise-grade security and scalability. It's good for teams that want to simplify customer feedback analysis and generate revenue by turning data into insights.
If you prefer a more automated approach, check out Sauce. Sauce automates the collection and analysis of customer feedback, delivering insights in less than 5 minutes. It uses AI clustering technology to surface important feedback trends and integrates with feedback sources like Slack, Intercom and Zendesk. Features include real-time clustering, segmentation by customer attributes and support for multiple teams. Sauce is good for teams that want to improve product adoption and reduce churn by quickly addressing the most important customer issues.