Wordcab

Wordcab's AI suite is designed to help teams understand their unstructured communications at scale, with a variety of tools to transcribe, analyze and understand conversations. The suite includes multilingual transcription in 57 languages, downstream conversation intelligence, data inquiry and intuitive analytics.

Some of the key features include:

• Flexible Speech-to-Text API: Run a Docker image or use a Python SDK and REST API for transcription, language detection, diarization, and dual channel support.
• Downstream Conversation Intelligence: Get conversations summarized in a flash with tools like length-adjustable summarization, next-steps and issue detection, keyword extraction, and more.
• Data Inquiry: Ask questions about your conversation data and get answers, even in air-gapped environments, using open-source large language models and proprietary systems.
• Intuitive Analytics: Use pre-built conversation intelligence apps or an open-source UI SDK to build your own for transcribing and analyzing data.

Wordcab's suite is designed to be ultra-flexible for businesses of all sizes. Customers can rapidly build solutions to meet their needs, whether that's transcribing and summarizing sales calls or medical dictation. The platform supports a wide variety of use cases, including sales, support, legal and medical.

Wordcab's pricing is flexible and competitive. The base plan includes ASR, speaker diarization, auto punctuation and dual channel support. Add-ons for conversation intelligence and translation are available. Customers can choose a pay-as-you-go Enterprise plan with custom rates for their specific needs. Discounts are available for large volumes.

Wordcab takes security seriously with SOC 2 Type 2 certification and GDPR compliance. Customers can delete personal data from the servers manually or automatically after each API request, so data protection is very high. With its powerful tools and flexible pricing, Wordcab hopes to make it easier for teams to understand and analyze their conversations, dramatically improving productivity and efficiency.

Published on June 14, 2024