One top contender is Wordcab, a suite of tools for processing and analyzing large volumes of unstructured communications. That includes a flexible speech-to-text API that transcribes conversations in 57 languages, as well as downstream conversation intelligence, data search, and interactive analytics. Wordcab is geared for sales, support, legal and medical use, and has security certifications like SOC 2 Type 2 and GDPR compliance.
Another top contender is AssemblyAI, which offers a variety of AI models for speech-to-text transcription, speaker identification, sentiment analysis and other tasks. It supports more than 99 languages and offers integration tools for developers. It's geared for companies building their own AI products that consume voice data, and it's got security protections with GDPR, PCI-DSS and SOC 2 Type 1/Type 2 compliance.
If you need high accuracy and easy integration, Gladia is worth a look. It converts raw audio data into insights with its optimized Whisper ASR technology. Gladia supports multilingual speech-to-text translation in 99 languages and has features like speaker diarization, code-switching and near real-time automatic language detection. The API is geared for content and media, virtual meetings and call centers, and has end-to-end security and encryption compliance.