SoundHound

Enables companies to build custom voice AI platforms with control over user experience and data, improving interactions across various industries.
Conversational Intelligence Voice AI Solutions Speech Recognition

SoundHound also offers a suite of voice AI solutions that can be used to bring conversational intelligence to a wide range of industries and applications. Its products include a range of offerings that let companies build their own voice AI platforms, with control over the user experience and data. This approach can help companies build brand value and create personalized, one-to-one interactions with customers.

SoundHound's solutions are designed to improve user experiences across a range of industries, including:

  • Automotive: Providing the best in-car voice experience with cloud and edge solutions.
  • Restaurants: Enhancing food ordering efficiency and customer satisfaction.
  • Smart Devices: Enabling voice control while keeping data private.
  • Hospitality: Integrating in-room voice control with guest services.
  • Contact Centers: Providing customer service with real-time transcription.
  • Mobile Apps: Adding voice control to mobile apps.

At the heart of SoundHound's technology is its conversational intelligence, which is designed to better understand human speech. Some of its features include:

  • Branded Wake Words: Customized voice experiences with branded wake words.
  • Automatic Speech Recognition (ASR): Real-time transcription, even in noisy environments.
  • Natural Language Understanding (NLU): Understanding complex conversations.
  • Text-to-Speech (TTS): Customizable digital voices for a brand's voice.
  • Connectivity Options: Edge, cloud, and hybrid solutions for flexibility.
  • Language Support: 25 languages, including regional accents and variations.

Companies can use SoundHound's voice AI technology to better understand user behavior and create more personalized interactions. With the Houndify developer platform, developers can create and deploy conversational assistants and tap into a library of content domains and customization options.

Pricing isn't clearly disclosed, but companies can try the options with a free trial or consult with an expert. SoundHound promises a streamlined onboarding process so companies can quickly get their voice AI solutions up and running and start seeing business results.

Published on June 14, 2024

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