Sprig

Sprig is an all-in-one product experience platform that helps teams drive product adoption, retention, and satisfaction at scale. With AI, Sprig helps companies like PayPal, Figma and Dropbox get the most out of their products.

Sprig features help companies uncover trends in user feedback and behavior, make data-driven product decisions and improve user experience. Some of the key features include:

• Surveys: Send targeted surveys directly within your product to hear users' thoughts and feedback in real-time. Surveys can be automated with AI, and results are aggregated to surface the most important feedback themes.
• Replays: Record and analyze specific user sessions to understand trends and pain points, and to see where users get stuck.
• Feedback: Continuously gather feedback from users to get a pulse on their needs and sentiment.
• AI Analysis: Use GPT-powered AI Analysis to instantly generate product ideas based on product experience data and surface opportunities.

Sprig is designed to help businesses in a variety of ways, including:

• Boosting Product Adoption: Automatically surface and resolve pain points in core flows before they become issues.
• Optimizing at Scale: Make more informed product decisions by understanding how users experience the product.
• Reducing Churn: Understand patterns of user behavior that lead to churn and learn how to prevent them.

The platform also offers advanced features like advanced targeting, expert-made templates and data integrations to extend its capabilities. Users can also create custom dashboards and theme filter to track insights and trends over time.

Sprig is designed for product and research teams looking to improve their product development and user experience. With continuous learning and actionable insights, Sprig helps businesses build products that users love.

Published on June 9, 2024