If you're looking for a Sprig replacement, Anecdote is another good option. It provides real-time insights by tracking feedback from multiple channels like App Store reviews, support messages and social media. With tools like bug analysis, automated AI tagging and customizable alerts, Anecdote can help reduce churn, lower support requests and free up time for businesses.
Another option is Enterpret, which aggregates and analyzes customer feedback with adaptive AI models. It combines feedback from different data sources and offers detailed insights to fuel product growth. Features include a custom unified feedback taxonomy, semantic search and enterprise-level security, so it's geared for product development teams that want to become more customer-centric.
Monterey AI is another option. The service uses AI technology to extract insights from user feedback, tickets and conversations. It includes features like Extract, Classify + Triage and Q&A + Analyze that can help product managers and customer success teams improve customer satisfaction and product development.
If you're looking for a more general-purpose product analytics and customer feedback tool, check out Screeb. It combines product analytics, customer feedback gathered with in-app surveys and in-app messaging to help product teams create better user experiences. Integrations with Segment, Amplitude and Slack are designed to help Screeb improve product adoption, engagement and conversion while reducing the need for other tools.