Sprig

Sprig is an all-in-one product experience platform that helps teams drive user adoption, retention and satisfaction at scale. With the use of AI, Sprig helps teams uncover user feedback and behavior trends, so they can build products that truly meet user needs.

Sprig helps teams overcome product development challenges by automatically surfacing and solving problems in core flows. This helps teams make more informed product decisions by understanding user experiences and identifying behavior patterns that may indicate churn.

Some of the key features of Sprig include:

• Surveys: Run targeted surveys directly within the product to gather real-time user feedback, with AI-generated survey creation and automated summarization of results.
• Replays: Record targeted user session clips to identify and solve pain points, with AI analysis to surface hidden patterns and trends.
• Feedback: Continuously gather user feedback directly within the product, with AI to analyze and generate action items from responses.
• AI Analysis: Uses GPT-powered AI to generate actionable product insights from feedback and behavior data, reducing time-to-insight and providing a centralized view.

Sprig is designed for a variety of teams, including product managers, UX researchers and customer experience professionals. It offers a variety of integrations and easy setup options to accommodate different product environments.

Real-world examples of Sprig's success come from companies like Coinbase, Square and ClassPass, which have used the platform to identify user pain points, uncover actionable insights and improve usability and retention.

Pricing isn't disclosed, but you can try Sprig with a free trial.

Published on July 18, 2024