If you're looking for another Sprig alternative, Enterpret is a good choice. It aggregates and analyzes customer feedback from a variety of sources, including social media and support tickets, with AI models. The service offers detailed insights for product growth and features a unified feedback taxonomy, semantic search and an analytics suite. It's geared for product development teams and customer experience staff trying to get a handle on their feedback and make more informed decisions.
Another option is Screeb. Screeb combines product analytics, customer feedback and in-app messaging to help product teams build better user experiences. It offers features like AI-powered product discovery, in-app surveys to gather customer feedback and release management. Screeb integrates with services like Segment, Amplitude and Slack, so it's designed to be a utility that helps teams get up to speed with products, get users engaged and turn them into retained customers without having to pay for other tools.
For a broader platform, check out AppFollow. This all-in-one tool is geared for app store reputation management and user feedback analysis. It offers features like AI review management, product and competitive insights and ASO tools to track app performance. AppFollow supports multiple app stores and integrates with tools like Tableau, Slack and Zendesk. It's good for product teams and customer support staff trying to get a better handle on app management, get users more engaged and drive growth.
Last, dscout offers an experience research platform geared for usability testing, product discovery and concept testing. It offers AI-powered insights, participant recruitment tools and integration with tools like Figma, Slack and Miro. dscout is good for product development and customer experience staff who need to manage and collaborate on research projects without wasting time and money.