dscout

Capture in-the-moment video insights from a vast participant pool, and automate transcription, filtering, and tagging to quickly spot trends and insights.
Customer Experience Market Research User Feedback Analysis

dscout is an experience research platform that lets you quickly capture in-the-moment video insights from a pool of more than 100,000 enthusiastic participants. The platform lets you run a variety of studies, including usability testing, product discovery and concept testing, to better understand your target audience.

dscout includes a number of tools to make the research process easier:

  • Recruit: Find and recruit the right participants for your study.
  • Field: Run studies where you need them.
  • Express, Live, Diary, Manage: Tools to keep studies on track and turn data into insights.
  • Streamlined Operations: Send messages, offer incentives and manage NDA/consent forms.
  • dscout AI Analysis: Automate transcription, filtering and tagging to spot trends.

Among dscout's features are:

  • AI-driven insights: Use machine learning to quickly spot trends and insights.
  • Integrations: Connect to tools like Figma, Slack and Miro to build your workflow.
  • Collaboration tools: Invite stakeholders to explore data and link insights to action.
  • Video and audio recording: Run usability testing, interviews and gather user feedback.
  • Private panels: Run your own pool of participants or use dscout's global panel.

dscout is used by companies in retail, tech, finance and health care, and is good for product development, customer experience and competitive intelligence. With dscout, you can run studies and collaborate on them more easily, cutting the time and expense of traditional approaches.

Pricing is designed to be flexible and fair, adjusting as your needs change as your team expands or goals shift. That means you can prototype, test and gut-check within budget.

Published on July 11, 2024

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