Insight7

Insight7 automatically analyzes groups of interviews in video, audio or text formats to deliver actionable insights that support high-quality decisions. The tool is designed for researchers, sales and marketing teams, consultants, customer experience teams, analysts and strategists who need to quickly analyze customer, expert, patient, employee and stakeholder interviews.

Insight7 lets you combine interview data by uploading recordings or transcripts and importing data from sources like Google Meet, Microsoft Teams and Zoom. It also offers APIs to link data from other tech stacks. The tool processes that input to generate insights and quotes, letting you ask questions or chat with documents. You can customize categories of insight to match your project goals and use pre-built templates for one-click project analysis.

Among Insight7's features are:

• Compare Transcripts: Use a research matrix to ask questions and get specific answers from each transcript, then create powerful visualizations and reports.
• Analyze Transcripts at Scale: Get key themes and insights from dozens or hundreds of interviews and pinpoint friction points to improve customer satisfaction.
• Chat with Transcripts: Have a conversational chat with transcripts to get insights and create visualizations and reports.
• Transcribe Video/Audio Files: Transcribe and analyze conversations from feedback sessions and support interactions at scale, with the ability to create custom vocabularies for better transcription.

Insight7 is designed to reduce bias by identifying speakers, avoiding hallucinations and prompting, and protecting privacy. The platform has enterprise-grade security features, including 256-bit AES and SSL/TLS encryption, penetration tests by security experts and GDPR compliance.

Insight7 pricing tiers are:

• Starter: $99/month (10 document analysis, 2 project analysis, 20 queries, 10 hours of transcription)
• Pro: $299/month (25 document analysis, 5 project analysis, 60 queries, 30 hours of transcription)
• Business: $1,499/month (100 document analysis, 10 project analysis, 100 queries, 100 hours of transcription)
• Enterprise: Custom pricing for unlimited usage

Annual plans are also available with discounts. You can try Insight7 free and cancel at any time. The platform offers dedicated support and onboarding for its Business and Enterprise plans.

By automating interview analysis, Insight7 helps you get to insight faster, making it a good fit for teams that want to speed up their qualitative research and decision-making.

Published on June 14, 2024